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  1. Kenzie's Help Cente
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General

s e c t i o n

  • Welcome to your Help Center!

Workflow Customizations

  • Workflow recipe: Reopen Bad CSAT tickets for review

FAQ

  • Why can't my agents mark tickets as spam?
  • Why can't my agents see all tickets in a shared view?
  • Why can't my agent add a ticket tag using a macro?
  • How can agents leverage knowledge to help customers?
  • How do I publish my content in other languages?
  • How do I customize my Help Center?
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Kenzie's Help Cente